It took only two episodes for the Cannoli truck to become one of the most criticized teams of The Great Food Truck Race: Sweet & Savoury. Already under fire for charging what many viewers considered outrageous prices—including a $56 cannoli—the team now faces an even bigger backlash over their behavior during service. Fans claim the crew appeared loud, argumentative, and unprofessional, with one heated moment showing the team leader raising his voice while the rest of the crew continued arguing right in front of paying customers. Instead of calming the situation, the confrontation only escalated, leaving many viewers saying the team’s attitude was far more damaging than any mistake made in the kitchen. The incident has sparked a flood of online reactions, with some fans already calling for bug & bear’s  Cannoli to become the next team eliminated.

After Episode 2 aired, social media discussion shifted away from cooking and focused almost entirely on the Cannoli team’s customer service.

Throughout the Whiskey Trail challenge in Franklin, Tennessee, the truck was already attracting attention for its premium menu prices. One of its featured cannoli dishes reportedly cost $56, a price that immediately divided viewers online.

Many fans questioned whether any food truck dessert could justify a restaurant-level price tag.

But while the expensive menu generated debate, it was the team’s behavior during service that truly ignited the backlash.

According to viewers, one of the episode’s most uncomfortable moments came when tensions inside the truck boiled over while customers were standing only a few feet away waiting for their food.

Instead of maintaining a calm, professional atmosphere, the team leader was seen shouting loudly, while other members openly argued back and forth in full view of customers.

For many viewers, that crossed a line.

Numerous comments pointed out that disagreements inevitably happen in fast-paced kitchens, especially during high-pressure competitions. However, experienced restaurant professionals often emphasize one basic rule:

Never let customers witness internal conflict.

Fans argued that the Cannoli truck failed that test completely.

Rather than stepping aside to resolve the issue privately, the team continued arguing while taking orders and serving food, creating what many described as an awkward and uncomfortable experience for everyone standing at the truck.

The combination of premium pricing and poor customer interaction only intensified the criticism.

Several viewers commented that if customers are expected to pay luxury prices, they should also receive professional, respectful service.

Others argued that attitude is just as important as cooking talent in a competition built around operating a successful food truck business.

On Reddit and across social media, reactions were overwhelmingly negative.

Some viewers described the team as “loud,” “chaotic,” and “annoying,” while others said they lacked the professionalism expected from competitors hoping to win a national food truck competition.

A number of fans even suggested that the Cannoli truck had become the season’s least likable team, with some openly hoping they would be the next team sent home.

Several comments argued that no matter how good the food might be, customers should never feel uncomfortable while placing an order.

Others believed the incident demonstrated poor leadership, claiming the captain should have immediately de-escalated the situation instead of becoming part of the conflict.

The controversy has also fueled a broader conversation among viewers about what truly determines success on The Great Food Truck Race.

While creativity, speed, and flavor remain essential, many fans believe customer experience plays an equally important role.

A delicious dish may bring customers to the window once—but respectful service is what encourages them to return.

Whether the Cannoli truck can recover from the growing backlash remains to be seen.

With only two episodes completed, the team has already found itself at the center of multiple controversies, from its controversial pricing strategy to its heated arguments during service.

As the competition becomes increasingly intense, viewers will be watching closely to see whether the team can change public perception—or whether its reputation as the season’s most controversial food truck continues to grow.